Draft. These terms set out how Rivet's membership works. They'll be checked by a solicitor before Rivet launches, and the parts marked [to confirm] will be completed then.
1. Who we are
Rivet is health and safety software for businesses, founded by Harriet. [to confirm: the registered company name, number and address once Rivet is registered at Companies House] You can contact us at hello@rivetsafety.co.uk.
2. Your membership
Rivet is for businesses. When you sign up, you're agreeing to these terms on behalf of your business.
A joining fee is paid when you sign up. It includes your first month, with 1 owner, 1 manager and up to 5 employees using the employee app.
From your second month you pay your chosen monthly or annual membership.
More employees on the app (6 to 20, or 21 or more) are a one-off upgrade fee. You can upgrade at any time.
Each extra company has a one-off set-up fee and its own monthly or annual membership, and includes its own 5 employee places.
3. Payment
Payments are taken by card through our payment provider, Stripe.
Prices are shown excluding VAT. VAT will be added at the current rate once we are VAT registered.
If a payment fails, we'll try again for about two weeks. If it still can't be taken, your membership ends (see section 5).
[to confirm: how much notice we give before changing prices]
4. Minimum term and cancelling
Minimum term: monthly memberships have a minimum term of 3 months from the day you join (your joining month plus two more).
Notice: after the minimum term, you can cancel by giving one month's notice. You can cancel at any time from Settings, Membership, Manage billing.
Your membership then ends on the first payment date that's at least one month after you cancel (and not before the end of the minimum term). You keep full use of Rivet, and continue to pay, until then.
Annual memberships renew each year unless you cancel at least one month before the renewal date.
We don't refund part of a month or year. [to confirm]
5. When your membership ends
Rivet becomes read-only: you can open and download your records, but not change them.
You have 30 days to download your records. After that, your company's records are locked and can't be opened until you renew.
Your records aren't deleted when they're locked: if you renew, everything is there as you left it. [to confirm: how long we keep records for a company that doesn't renew, and how to ask us to delete them sooner]
Your employees' access ends at the same time.
6. Using Rivet
Rivet gives educated guidance based on UK health and safety law and HSE guidance. As the employer, you remain responsible for checking it's right for your business and for meeting your legal duties.
Rivet doesn't provide training. It tracks training and shows what your activities and equipment need.
You're responsible for the people you give access to, and for keeping your sign-in email secure.
7. Your data
Your records are stored in the UK and only people you give access to can see them. [to confirm: link to Rivet's privacy notice]
8. The law
These terms are governed by the law of England and Wales. [to confirm]